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YOUR CAREER

Preparation is the key to a good ZOOM interview

By Lynne Curry bio Question: After unsuccessfully responding to job listings on LinkedIn and Indeed.com for five weeks, I finally received a request to interview. When I asked, “Where do I meet you?” I learned I’d be interviewed via Zoom. I’ve had bad experiences with Zoom. For some reason, they have my name misspelled; I’ve tried but haven’t been able to fix this. I can’t even get into my Zoom account; my password’s at my former office and Zoom insists on sending the password reset to my former, extinct email. And I find it distracting looking at my face when I’m speaking. My brother-in-law promises to help me fix the name thing, but I’m even more panicked about the interview itself. I need this job and need to know how… . . . read more

COVID & Telework

Are employers responsible/liable for an employee’s home ergonomics, safety and expenses?

By Lynne Curry bio Question: COVID-19 has caused employers large and small to require the employers work from home rather than their employer’s worksites. Word has it that this may continue beyond weeks and months and become the new normal. What is my employer’s responsibility/liability for workplace ergonomics and safety when my home becomes my workplace? Do they need to compensate me for my expenses in upgrading my WIFI and getting a new office chair? Answer: “That depends,” says FisherBroyles management-side employment attorney Eric Meyer. According to Meyer, because the “Occupational Safety and Health Act (OSHA) ensures safe and healthful working conditions–even outside of the normal workplace, employers technically have a duty to protect remote workers at home.” “But in reality,” notes Meyer, OSHA won’t inspect employees’ home offices. Additionally,… . . . read more

CYBERSECURITY

Employees worse than hackers for putting firms at risk

By Jay Stromberg bio A recent study shows that cybersecurity breaches aren’t caused by issues with your firm’s hardware or software; it’s your people. But, come on, I’ve been saying this for years. Still, it’s nice to have (yet another) study to prove my point. In this case, SolarWinds reported that human error is by far the leading case of security breaches. I mean, seriously, humans are WAY outpacing the machines and other tools in terms of mistakes. HelpNetSecurity.com reported on the study, saying: “Internal user mistakes created the largest percentage of cybersecurity incidents over the past twelve months (80%), followed by exposures caused by poor network system or application security (36%), and external threat actors infiltrating the organization’s network or systems (31%).” Put another way, unwitting employees are actually doing… . . . read more

TECHNOLOGY

Take advantage of case management software benefits

By Elizabeth Miller  bio Case management software is now so popular in law firms that it is rare to hear of a firm that does not have it. The problem is that even though firms have the software, they don’t take advantage of all the benefits. Managing incoming leads and cases Give your law firm an advantage over other firms by providing potential clients with an exceptional experience without the need for face to face interaction. Offer your clients e-signature to sign retainer agreements and other documents from anywhere. Digitize your client intake with forms making it efficient and convenient to sign on with your firm. Centralized case details The great thing about case management software is that all client information, communications, time entries and notes are in one place. … . . . read more

Coronavirus

Before you let your employees work remote

By Paul Edwards bio In light of growing concerns surrounding coronavirus, many businesses are wondering if they will be faced with a decision to send employees home and/or close their doors for a period of time. One popular idea to address these concerns is to offer remote work (or ‘telework’) options. If you don’t regularly have remote workers, this may not be something you’re prepared to do. That said, we recommend making a plan now so you’re ready when you need it. The guidance we offer below is “perfect world” guidance. We realize that you may not be able to get all of these items in place on short-notice. In such cases, you will just have to do your best to meet your business’ needs during temporary remote-work scenarios. In… . . . read more

OFFICE PROCEDURES

5 benefits of rules-based calendaring software

1. Use of automated rules-based calendaring software may entitle your firm to discounts for…


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EMPLOYEE BENEFITS

Some FMLA questions on using vacation time and counting to 50

Here are three questions on the Family and Medical Leave Act.
They are answered by Morganville, NJ, management consultant…


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PROS AND CONS

Should you outsource your IT department?

It’s a question many law firm administrators face at some point, particularly when discussing workforce restructuring: Is it time to…


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INFORMATION SECURITY

January 26 is Data Privacy Day. Learn how to safeguard your data

Do your employees how their information is collected, used, and stored by the devices, apps, and websites they use…


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CLOUD SERVICES SECURITY

The opportunities, concerns, and challenges related to adopting cloud services

According to the New Jersey Institute of Technology, by 2017 two-thirds of all workload will be processed in cloud data centers. Will your firm’s workload be there? Or are you hesitating due to concerns about…

 

 

 

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