By Lynne Curry “We had a situation blow up this morning,” the law practice partner said when he called for advice. “It came out of nowhere. One small issue, a manager not letting his peer know about a meeting, unleashed a tidal wave of anger from her. We talked to the first manager. He said he’d accidentally overlooked putting the other manager on the Zoom invitation. He … [Read more...] about How to resolve conflicts in a virtual, remote work environment
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5 ways to keep the referrals rolling in
Referrals can be a powerful source of new clients, and they can help you build a strong reputation in your community. Here are some tips on how to get referrals for your law firm: Provide excellent service The first step to getting referrals is to provide excellent service to your current clients. When clients are happy with the service they receive from your firm, they … [Read more...] about 5 ways to keep the referrals rolling in
Your interview notes could get you in trouble
By Dr. Steve M. Cohen bio Although workforce disasters usually make the headlines, there are a number of “basic” human resource tasks that should not be discounted. One is the job candidate interview. Theoretically, interviews should not be a problem. They’re a common occurrence, with no possible traps, right? After all, the candidate just wants the job and you are … [Read more...] about Your interview notes could get you in trouble
How to keep the office in business-as-usual shape after any kind of disaster
How disaster-prepared is the business side of your office? Although large organizations often have good disaster preparedness programs, small to mid-sized offices usually don't. And sadly, because they usually have only one location, they are the ones who suffer most when business is interrupted. Here are some tips that will help you prepare for a disaster and get your … [Read more...] about How to keep the office in business-as-usual shape after any kind of disaster
Prepare and practice for conducting an online job interview
By Robert Half By now, you’ve likely discovered the advantages of conducting a remote interview. It’s convenient for you and the candidate, it’s easier to schedule separate interviews with the hiring committee, it saves you the cost of a candidate’s lunch or travel expenses, and you can conduct more assessments more quickly. Most importantly, and especially in … [Read more...] about Prepare and practice for conducting an online job interview
4 directions to send your law firm marketing message
If you're looking to market your law practice, there are several techniques you can use to attract prospects, engage with them, and turn them into clients. To make the most of your marketing efforts, it's important to focus on the data first. The better you understand your potential clients' online and offline media behaviors and preferences, the better you can customize your … [Read more...] about 4 directions to send your law firm marketing message
Touchy situation: Our CEO has memory issues
By Lynne Curry Question: Our company’s owner and his wife have semi-retired and leave for their vacation home every October. They hired a general manager in September after a long search for the right candidate. Our owner was so excited to find this candidate, given his industry experience and track record, that he paid the man and his family’s expenses to move to our … [Read more...] about Touchy situation: Our CEO has memory issues
How to conduct a virtual investigation
By Lynne Curry bio Question: We have a messy situation we need to investigate involving 12 and possibly more employees at remote locations. Nine months ago, we laid off our human resources officer. The accounting manager and I inherited many of her duties. Both of us have investigated minor issues in each of our departments, and our former human resources officer left a … [Read more...] about How to conduct a virtual investigation
The duty to accommodate the religious beliefs of employees & job applicants
Federal and state laws ban employers from discriminating against employees on the basis of religion. Mere tolerance of religious differences in the workplace isn't enough to comply. Employers must also take affirmative steps to accommodate religious beliefs to the point of undue hardship. The EEOC is contending that the hospital's refusal to let the worker wear a mask instead … [Read more...] about The duty to accommodate the religious beliefs of employees & job applicants
Happy Thanksgiving: Here are four good ways to get your work done before the long weekend
Many managers will agree that the most difficult part of their job is finding time to get all the work done. And, while everyone loves a day off or a long weekend, it’s hard to make up for any lost workdays. So here are four good time management recommendations from workflow advisor Jason Womack, leadership speaker and author of “Your Best Just Got Better: Work Smarter, … [Read more...] about Happy Thanksgiving: Here are four good ways to get your work done before the long weekend