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INSIGHT

5 actions to take when you hear, “I don’t trust you”

By Audrey Epstein  bio
Talking about trust is tough in business. When a colleague tells you, “I don’t trust you” your first instinct is probably to react defensively or aggressively, and rarely with…


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EMPLOYEE BENEFITS

3 tips for selecting a health and benefits advisor

By David C. Fortosis  bio
The responsibility of selecting, designing, financing, and managing employee benefits is a critical task in today’s law office business. Retirement and medical benefits are subject to more and more…


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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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MARKETING
 

5 tactics to try at the next trade show to bring in new business

It’s inexpensive. It hits the exact market the firm wants to target. And it provides face-to-face contact with potential clients…


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UPCOMING WEBINAR: AUG 21, 2018

Financial Management Reports


Presenter: Diane Camacho, CLM
When: Tuesday, August 21, 2018
1:00 PM ET (10:00 AM PT)
Duration: 60 minutes
REGISTRATION COMING SOON

PROFESSIONAL COMMUNICATIONS

3 dozen ways to handle difficult discussions

Clear communication is vital in any office, particularly in a law office, where there is a climate of power differential and hierarchy. However, many employees…


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INSIGHT

Summertime tips for small firms: How to plan for a stress-free holiday season

By Brenda Barnes  bio
For many small business owners, summertime is often a slower time of year and a good time to take a look at your business. Even with half of the year gone…


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WORKING WITH LAWYERS

Effective mentoring helps minimize staff turnover woes

A well-designed and well-managed mentoring program can have a major positive impact upon the career development and retention of associates in law firms big and small, says…


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EMPLOYEE BENEFITS

Genetic testing emerges as new trendy workplace benefit

Companies competing for talent in a tight job market often look to their benefit packages to see what they can add to help their recruiting and…


. . . read more

COMMUNICATIONS

How to be a better proofreader

When hours of work are spent crafting a compelling legal brief, contract, or report, it can be very disheartening, not to mention embarrassing…


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