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Creating culture change: a case study of how one firm made technology training a priority

By Doug Striker  bio
Recently, I was speaking with a colleague who provides contract technology training services to law firms, much like we do at Savvy. She told me about a year-long experience that she recently had with a firm and it was so universally applicable that we agreed to…

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Just how truthful is that applicant’s resume? Here’s how to find out

There’s always tough competition for a good job. And sometimes, to beat out the competition, people do more than…

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How to increase—and demonstrate—your value to the firm

Don’t become an economic casualty. When revenues drop, firms put their administrators under close scrutiny. They want a…

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2 proven ways to build staff morale fast

What builds staff morale? Letting staff participate in the office’s operations, getting their ideas, and using their suggestions are good for…

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Why you need to stop talking to start leading

By Rebecca Teasdale  bio
Recently, a colleague and I were at a dinner function with a group of leaders from a client company. We found ourselves seated at a table with…

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What’s overshadowing your partnerʼs big revenues?

Any firm can lose money to the very partners who are bringing in the most of it. That’s because…

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Why employers often get worker wellbeing wrong and how to get it right

A new report from the Campbell Institute indicates not all employers are getting worker wellbeing right, and it could be affecting the sustainability of their business…

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Mastering Difficult Situations: Communication Techniques to Handle Difficult Discussions and Situations in Your Law Office

Dr Susan Strauss, RN, Ed.D.,
Founder, Strauss Consulting

Sooner or later, virtually every law office administrator will have to deal with a difficult or disruptive employee, or a challenging, perhaps even bizarre, office behavioral situation…

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Want to improve your bottom line? Encourage your partners to delegate

By Elizabeth M. Miller  bio
Law firms are unique in that unlike most other businesses that sell a product, lawyers sell time. Their time is, for a better description…

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Six easy ways to open the door to a malpractice claim

Answering a malpractice claim is a wretched experience that worsens as it goes along, because once a client files a malpractice claim…

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